Teams at FedEx Freight, Inc.

Facilitates virtual and in-person training, certifications, onboarding, and compliance education. Partners with instructional designers to develop and maintain course materials, schedules classes, manages logistics, and supports operations education initiatives. Coordinates new-hire onboarding, provides onsite support, and contributes to assigned projects and committees. Requires flexibility, travel, strong communication, and the ability to work independently in operational environments.

Supervise freight operations and employees to ensure shipments are delivered on time and damage-free. Responsibilities include staffing, scheduling, safety enforcement, service and cut-time monitoring, cost control, customer assistance, freight classification, OS&D processing, performance reporting, and employee development. The role operates in a fast-paced dock environment and requires compliance with DOT, OSHA, hazardous materials, NMFC, tariff, and company requirements.

Supervise freight operations employees, schedules, safety, service performance, and shipment quality. Ensure timely, damage-free pickup and delivery; monitor freight cut times, classifications, OS&D processing, costs, and operational efficiency. Provide employee coaching, customer assistance, reporting, administrative support, and coordination with business partners while complying with transportation, safety, and company regulations.