Jobs at EverCommerce

The Head of Growth Marketing at EverHealth will strategize and oversee marketing campaigns, drive customer acquisition, and enhance retention through innovative growth marketing strategies.

Support and improve production SaaS infrastructure across AWS, colocation, and hosted platforms. Administer Windows and Linux systems, virtualization, storage, networking, and database support. Lead incident troubleshooting, root cause analysis, monitoring improvements, vulnerability remediation, automation initiatives, and medium-sized infrastructure projects. Collaborate on compliance (SOX/PCI/HIPAA), disaster recovery, and documentation to increase operational reliability.

Manage a portfolio of SaaS healthcare customers to drive adoption, satisfaction, retention and expansion. Build relationships, monitor usage, create success plans, identify upsell opportunities, and improve delivery processes while acting as an expert on EverHealth products.

Lead and develop a Claims Management Specialist team to optimize accounts receivable, denial management, claims resolution, and client financial performance. Set strategy, monitor KPIs, drive analytics-backed initiatives, partner with service and BPO teams, oversee denial prevention, and implement process improvements to increase reimbursement, cash flow, and client health while ensuring compliance.

Lead paid media strategy and own channel outcomes across search, paid social, affiliates, and influencer partnerships. Set targets, manage agency partners, run testing and measurement (incrementality/MMM), align budgets with stakeholders, and collaborate with analytics and product teams to optimize funnel conversion and business ROI.

Lead and grow multi-channel customer support for i360 and MarketSharp, driving CX, operational KPIs, and continuous improvement. Manage frontline teams, escalations, workforce planning, dashboards, and partner cross-functionally with Product and Engineering to improve products, self-service, and AI-enabled support.

Lead product strategy to halve administrative time per visit by reimagining visit-related workflows (messaging, portal, scheduling, intake, reminders, follow-up). Conduct customer discovery, define requirements and acceptance criteria, partner with design and engineering, measure outcomes, and align cross-functional teams to drive adoption and measurable practice efficiency improvements.

Lead full-funnel growth marketing for ZyraTalk, owning acquisition, GTM launches, marketing operations, and customer retention. Execute paid search, SEO, landing page optimization, reporting, cross-sell campaigns, and onboarding cadences. Partner with Sales, BDRs, Product, and Marketing Ops to drive SALs, pipeline contribution, and reduce churn.

Sell EverCommerce Customer Engagement solutions (Customer Lobby and pulseM) to home service businesses. Own full sales cycle from prospecting and discovery through demos, proposals, negotiation, and close. Maintain pipeline and forecasting in Salesforce, meet revenue targets, collaborate with internal teams, and provide consultative recommendations to improve lead generation, reputation, retention, and growth.

Lead and grow the Cloud Engineering team to own AWS infrastructure, IaC strategy, account and landing zone standards, cloud security, cost optimization, and platform modernization. Hands-on manager who contributes to Terraform/Ansible implementations, partners with SRE/Product/Security, drives observability and operational resilience, and reduces cloud operational risk through reusable patterns, automation, and standards.

Design, develop, test, and deploy features for the EverHealth platform. Troubleshoot and debug, review PRs, expand unit test coverage, participate in agile ceremonies, and maintain application performance and observability.

Sell BrioStack portfolio to existing and prospective customers via inbound/outbound outreach. Qualify prospects, run demos, negotiate and close expansion deals, meet monthly quotas, and become a product SME while collaborating with Sales, Customer Success, Support, and Marketing teams.

Own pre-sales funnel analytics from lead to closed-won for EverHealth products. Build funnel conversion and pipeline-quality reporting, ICP and win/loss analysis, cohort and TAM analyses, Salesforce dashboards, and actionable insights for Sales, Marketing, and RevOps. Use AI tools to accelerate reporting and support GTM planning, quota modeling, and competitive intelligence.

Lead design, implement, and maintain Salesforce and Zuora CPQ/Billing solutions across lead-to-quote and quote-to-revenue processes. Run discovery and design sessions, develop Apex and declarative Salesforce solutions, configure Zuora product catalog and subscription workflows, integrate systems, lead UAT, train users, and mentor team members while collaborating with Sales, Legal, Finance, and Ops.

The staff software engineer will lead technical design, develop AWS microservices and automation solutions, and mentor team members.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

Manage trial customers end-to-end to drive trial-to-paid conversions. Provide product guidance, demos, training, and sales workflow support (estimates, contracts, payments). Prioritize high-volume outreach, identify customer needs, increase feature adoption, and partner cross-functionally to improve activation and retention metrics.

The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.

The role involves implementing and improving the software development lifecycle (SDLC) using Jira and Confluence, configuring workflows, automating processes, and ensuring tool adherence across teams. Responsibilities include managing reporting, partnerships with engineering teams, and enabling effective product operations.

Lead category management and strategic sourcing for enterprise software and tools. Drive supplier performance, negotiate contracts, manage budgets, mentor the category team, partner with cross-functional stakeholders, and implement procurement best practices to optimize cost, reduce risk, and deliver measurable value.