Teams at Everbridge

Lead enterprise B2B sales for business continuity, disaster recovery, risk management, and critical event management solutions. Responsibilities include territory strategy, prospecting, relationship development, complex sales-cycle management, negotiation, forecasting in Salesforce, RFP collaboration, channel partnerships, and meeting revenue targets. The role targets Fortune 1000 clients, involves sales of approximately $75,000–$100,000 annually, requires travel up to 50%, and focuses on SaaS or enterprise resilience services.

Manages and grows existing customer accounts through relationship building, renewals, product expansion, customer success reviews, and proactive risk mitigation. Identifies cross-sell opportunities, collaborates with sales and professional services teams, supports issue resolution, and promotes adoption of Everbridge products. Maintains customer and product expertise, uses Salesforce, and meets renewal, revenue-growth, and KPI targets.

Manage customer renewals from forecasting through completion, including quotes, timelines, documentation, customer communications, and renewal sales. Coordinate with Sales Operations, Billing, Finance, Legal, Support, and Account Management to resolve requirements and maintain accurate Salesforce records. Create Totango nurture campaigns, analyze renewal and usage reports, handle escalations, and improve renewal processes to support retention and revenue growth.