Teams at Eve

Leads and scales the SDR organization, owning pipeline strategy, outbound prospecting, demand conversion, qualification, CRM operations, performance measurement, hiring, coaching, and cross-functional alignment. The role develops capacity plans, improves AE handoffs and conversion, establishes operating cadences, and builds scalable systems for hiring, onboarding, ramping, and leadership development while delivering qualified pipeline and revenue contribution.

Lead customer escalations and recovery efforts for complex enterprise software issues. Build and manage a customer risk and escalation program, set severity and ownership, coordinate Support, Product, Engineering, and Delivery, and lead executive customer communications. Use technical judgment to diagnose issues, drive cross-functional decisions, establish recovery exit criteria, and identify recurring problems for product and process improvement. This is a senior individual contributor role without direct reports.

Own Eve’s data platform end to end, including ingestion, orchestration, incremental dbt models, Snowflake administration, Terraform infrastructure, observability, access controls, and pipeline reliability. Build schema-change detection, freshness SLAs, CI environments, and incident processes while managing performance and compute costs. Partner with analytics engineers and stakeholders to maintain trusted data for reporting and AI systems, using AI-assisted development and documenting platform standards.