Teams at ECI Software Solutions

Manage customer relationships and the full sales cycle for manufacturing software, from outbound prospecting and lead qualification through negotiation and contract closure. Build customer retention, reduce churn, maintain support contracts, conduct software demonstrations, meet sales quotas, and document outreach and activity in Salesforce. Partner with sales teams while providing responsive customer service and consultative solutions tailored to manufacturing clients.

Drive expansion of ECI Bolt, a cloud-based scheduling and project management platform for trade contractors. Responsibilities include prospecting subcontractors, conducting discovery, presenting tailored software demonstrations, managing the full B2B sales cycle, negotiating contracts, closing deals, maintaining pipeline and quota performance, and coordinating client transitions with implementation and customer success teams.

Owns the vision, problem framing, roadmap, discovery, experimentation, instrumentation, and reusable workflow capabilities for one or more cross-industry value streams. The role develops AI-enabled product experiences, defines technical building blocks and quality standards, improves adoption and workflow economics, incorporates customer feedback into prioritization, and coordinates junior product managers or cross-functional pod leads without formal people-management responsibility.