Teams at Eastern Bank

Manages daily operations for a bank branch, including cash vault and ATM custody, audits, negotiable instruments, compliance, security, account-opening quality control, and safe-deposit records. Serves retail banking customers by opening accounts, processing transactions, taking loan applications, closing consumer loans, handling account maintenance, and making referrals. Requires sound judgment, customer service, communication, organization, and the ability to work independently in a fast-paced environment.

Processes customer remittances in a lockbox department by opening, sorting, balancing, keying, and preparing payments and deposits. Reviews returns, prepares documentation, records production, and meets customer deadlines and quality standards. Ensures compliance with banking procedures, the Bank Secrecy Act, Anti-Money Laundering requirements, and applicable regulations. Requires strong attention to detail, manual dexterity, organization, communication, flexibility, and the ability to work independently or collaboratively in a fast-paced environment.

Performs and reviews wealth management operations, including account maintenance, asset transfers, cash and wire processing, billing, securities transactions, reconciliations, reporting, compliance controls, and vendor administration. Owns specialized operational areas, resolves escalated issues, conducts quality control reviews, supports audits, and trains less experienced staff. The role is hybrid in Boston and requires accurate, deadline-driven execution across financial platforms.