Jobs at Eastern Bank

Performs internal and external account reconciliations, balances deposit and general ledger accounts, processes return items and adjusting transactions, and conducts positive pay routines. Manages reconciliation workloads, quality controls, documentation, audits, and escheatment processing while meeting service-level agreements. Maintains proficiency in banking systems, regulations, and reconciliation procedures; supports training, cross-functional communication, special projects, and process improvements.

Manage daily operations for a banking branch, including cash vault and ATM custody, audits, negotiable instruments, compliance, security, quality control, and safe deposit records. Serve retail customers by opening accounts, processing transactions, taking loan applications, closing consumer loans, handling account maintenance, and making referrals. Balance policy requirements with sound judgment and escalate unclear issues appropriately.

Leads Eastern Bank’s second-line security and fraud risk oversight program. Responsibilities include risk assessments, control effectiveness reviews, monitoring emerging threats and fraud schemes, regulatory compliance, issue management, executive reporting, audit and examination support, and effective challenge of physical security, facilities, fraud operations, and business-unit controls. The role also drives enterprise risk strategy, governance improvements, and use of Archer and other GRC tools.

Leads commercial real estate business development, develops and manages client relationships, cross-sells banking products, underwrites and structures credit facilities, presents recommendations to credit leadership, coordinates legal documentation, and monitors portfolio credit quality, payments, financial reporting, and client needs.

Manage all operational elements of a small-to-mid sized bank branch including cash vault and ATM custody, auditing negotiable instruments and drawers, BSA and compliance tasks, new account documentation review, transactional servicing, and customer-facing sales and referrals.

The role involves business development, credit underwriting, portfolio management, and maintaining client relationships in commercial banking.

Manages the operational functions of a banking branch, including cash vault and ATM custody, drawer audits, negotiable instruments, compliance, security, quality control, and safe deposit records. Serves customers by opening accounts, processing transactions, handling account maintenance, taking loan applications, closing consumer loans, and making referrals. Requires strong customer service, communication, professionalism, independent judgment, and the ability to work in a fast-paced environment.

Serve as first-line responder for inbound customer inquiries about bank products and services via phone (and other channels for higher levels). Maintain product/policy knowledge, meet service and entry-level sales targets, handle complaints, perform data entry, and work independently in remote or on-site environments.

Manage all operational elements of a small-to-mid sized bank branch including vault and ATM custody, cash and negotiable instrument audits, BSA/compliance tasks, new account documentation review, routine cash drawer reconciliation, and customer-facing transactional and sales duties (account openings, loan applications, deposits, and monetary transactions). Ensure security, quality control, and adherence to bank policies.

Manage commercial loan portfolios including financial reporting, covenant tracking, and annual financial collection. Analyze existing relationships and new loan requests (cash flow, collateral, guarantor), prepare memos, underwrite pre-deals, provide market analysis, coordinate construction advances, support Credit Risk Review, and back up relationship managers while providing sales and service support.

Manage daily branch operations including cash vault and ATM custody, cash forecasting, auditing negotiable instruments and drawers, ensuring compliance and BSA filings, reviewing complex new-account documentation, servicing customers with account openings, loan applications, transactions, and safe deposit access, and performing sales referrals and routine operational troubleshooting.

No specific job duties were provided. The posting describes Eastern Banks culture, inclusive workplace, and Total Rewards benefits including medical, dental, vision, retirement, vacation, and tuition reimbursement.