Eastern Bank
Eastern Bank Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Provides a pension
Offers disability insurance
Offers charitable contribution matching
Offers supplemental life insurance
Provides adoption assistance
Offers generous parental leave
Provides family medical leave
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers dependent care
Offers performance bonuses
Company Culture
Provides commuter benefits
Offers diversity-based Employee Resource Groups
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides paid holidays
Provides military leave
Offers paid volunteer time
Provides paid sick days
Career Growth + Development
Job training & conferences
Provides tuition assistance
Recently posted jobs
Fintech • Software • Financial Services
Provides first-line support for inbound bank customer calls, answering questions about products, services, accounts, policies, and procedures. Resolves basic complaints, identifies customer needs, documents interactions, and escalates issues when necessary. The specialist maintains knowledge of banking and regulatory requirements, meets entry-level service and sales standards, and works independently in a high-volume environment. The part-time hybrid role requires strong verbal and written communication, computer and data-entry skills, schedule flexibility, and occasional travel for meetings or training.
Fintech • Software • Financial Services
Performs internal and external account reconciliations, balances deposit and general ledger accounts, processes return items and adjusting transactions, and conducts positive pay routines. Manages reconciliation workloads, quality controls, documentation, audits, and escheatment processing while meeting service-level agreements. Maintains proficiency in banking systems, regulations, and reconciliation procedures; supports training, cross-functional communication, special projects, and process improvements.
Fintech • Software • Financial Services
Manage daily operations for a banking branch, including cash vault and ATM custody, audits, negotiable instruments, compliance, security, quality control, and safe deposit records. Serve retail customers by opening accounts, processing transactions, taking loan applications, closing consumer loans, handling account maintenance, and making referrals. Balance policy requirements with sound judgment and escalate unclear issues appropriately.
