Teams at DYOPATH

Maintains client systems and infrastructure by managing user accounts, access permissions, servers, software installations, security patches, backups, and preventative maintenance. Monitors server performance, resolves connectivity issues, supports hardware installations, educates users, and escalates complex technical problems. The role combines systems administration, infrastructure support, troubleshooting, documentation, and customer service in a remote U.S. environment.

Monitor and triage security, systems, network, and cloud alerts across client environments. Perform initial investigations, validate alerts, document incidents, follow SOPs, escalate suspicious activity, and support vulnerability management. The role also includes basic Windows, Linux, Active Directory, Azure, AWS, and Microsoft 365 operational monitoring, service troubleshooting, backup validation, and compliance activities in a remote 24/7 environment.

Monitors security, network, systems, and cloud alerts; performs initial triage, event correlation, validation, documentation, and escalation. Supports vulnerability remediation, server and infrastructure monitoring, Azure, AWS, Microsoft 365 operations, backup validation, and compliance processes. Follows SOPs, participates in 24/7 shift coverage, and collaborates with senior security professionals while developing cybersecurity and investigative skills.