The Customer Success Manager will manage multiple Duck Creek accounts, ensuring customer satisfaction and facilitating growth through strategic planning and relationship management.

The Customer Success Manager is responsible for managing multiple medium/large accounts, ensuring customer satisfaction, driving product adoption, and identifying upselling opportunities while mentoring juniors.

Manage and develop customer accounts, ensuring success through strategic planning, relationship building, and overseeing customer needs during their lifecycle with Duck Creek products.

Lead a team of Customer Success Managers to drive customer satisfaction and retention, oversee operations, and ensure strategic alignment with business objectives.

The Senior Infrastructure Operations Engineer manages infrastructure systems for stability and performance, collaborates on cloud solutions, and leads complex troubleshooting efforts.

The Senior Analyst, Software Solutions Engineer upgrades client applications, manages upgrades, resolves issues, and collaborates with various departments to ensure seamless operations in insurance software solutions.

The Principal Software Architect leads architecture decisions, mentors teams, and guides technical direction for software engineering across projects.

The Solution Architect Lead manages client solutions, translates requirements into proposals, and collaborates with sales and delivery teams to ensure successful implementations of Duck Creek's insurance solutions.

The Senior Director of Customer Success Management leads a team to enhance customer satisfaction and retention. Responsibilities include managing strategic relationships, driving customer initiatives, and mentoring CSMs.

Manage reinsurance application systems, provide user support, ensure data integrity, drive process improvements, and conduct reporting and analysis for efficiency.

The Senior Support Engineer provides technical support for Duck Creek software, overseeing complex issue resolution, guiding support engineers, and enhancing customer satisfaction.

The Product Marketing Manager will drive product success through market strategies, product messaging, and collaboration with cross-functional teams for market launches and customer engagement.

The Customer Success Manager manages multiple accounts, ensuring customer satisfaction and success, identifying upselling opportunities, and fostering relationships with clients and internal teams.

The Customer Success Manager manages multiple Duck Creek accounts, ensuring customer satisfaction, driving product adoption, and coordinating between customers and internal teams. Responsibilities include developing customer relationships, facilitating meetings, and tracking renewals.

The Senior Infrastructure Operations Engineer is responsible for the stability and efficiency of information systems, managing infrastructure systems like servers, networks, and cloud services while ensuring performance and high availability.

Design and develop engaging learning experiences, collaborate with experts, manage course content within an LMS, and assess training effectiveness.