Jobs at Duck Creek Technologies

Leads the sales operations function, including forecasting, budgeting, quota allocation, compensation administration, CRM optimization, pipeline analysis, KPI reporting, and dashboard development. Builds and manages a high-performing team, improves sales processes, supports regional Sales VPs and quarterly business reviews, partners cross-functionally with Finance, HR, Marketing, and Product, and drives sales enablement, training, and AI-forward analytical practices.

Own month-end close tasks and GL reconciliations, manage RightRev and Salesforce order activation, prepare revenue journals and analysis, ensure ASC 606 contract accounting, mitigate revenue leakage, support audits, and drive automation and process improvements for usage-based billing and revenue recognition.

Leads enterprise sales for Duck Creek’s insurance software solutions, targeting major P&C carriers. Responsibilities include winning and expanding strategic accounts, managing complex sales cycles, building executive relationships, developing pipelines, forecasting bookings, presenting proposals, and aligning solutions with customer strategies. The role also leads, coaches, mentors, and onboards Sales Directors while managing large deal pursuit teams and partner ecosystems.

Lead a book of medium/large Duck Creek OnDemand and OnPrem accounts as the primary customer advocate. Drive adoption, renewals, expansion, and NRR/GRR; coordinate between customers, SI partners, and internal teams; run governance, track support/defects, conduct lessons learned, produce success plans, mentor junior CSMs, and provide product feedback to engineering. Ensure customers adopt upgrades and realize value.