Teams at Driven Brands

Remote Customer Service Representative supporting the Driven Claims Team. Respond to customer inquiries by phone and email, open and manage tickets, resolve or escalate damage claim issues, follow scripts and procedures, use Microsoft Office, prioritize workload, and participate in team meetings to improve processes.

The Senior Oracle ERP Analyst supports financial modules of Oracle ERP, leading implementations, configurations, and project management to optimize operations.

Make outbound calls to independent collision repair shops to present franchising value, generate and qualify leads, set appointments, meet call and sales targets, log interactions in CRM, and handle objections professionally.