Teams at DMA

Provides administrative support to the Property Tax team by preparing documents and reports, maintaining client files and databases, coordinating meetings and travel, communicating with assessors and tax collectors, processing billing and reductions, ordering supplies, supporting onboarding, and assisting leadership. Requires strong organization, accuracy, confidentiality, communication, and proficiency with Microsoft Office.

Supports client-facing tax technology projects by mapping business requirements to tax solutions, configuring tax engines and ERP systems, managing project tasks and documentation, supporting go-live activities, training users, and maintaining client relationships. Requires knowledge of tax processes, accounting, transaction tax systems, and at least one tax engine, with approximately 30–40% travel.

Leads multiple TT360 tax technology implementations from requirements and solution design through testing, knowledge transfer, and cutover. Provides technical oversight, client consultation, escalation support, and expertise in tax engines, ERP integrations, data flows, and tax processes. Manages project teams, coaches staff, tracks performance and financial metrics, develops delivery standards, supports business development, and contributes to platform innovation and process improvements.