Teams at Delta Dental Insurance Company

Manages customer onboarding projects from initiation through delivery, including scope, requirements, timelines, dependencies, risks, issue tracking, status reporting, executive communications, and cross-functional coordination. Serves as a liaison between business stakeholders, customers, and technical implementation teams; leads meetings and kickoff sessions; supports process improvements, change management, knowledge sharing, and project management training while ensuring timely, high-quality delivery and customer satisfaction.

Leads the strategy, design, administration, compliance, budgeting, and evaluation of employee health, welfare, wellbeing, leave, and related benefits programs. Manages benefits professionals, vendors, brokers, systems, enrollment processes, communications, legal filings, and service levels. Partners with Finance, Legal, ERISA counsel, and Total Rewards leadership to control costs, meet regulatory requirements, improve employee experience, and align programs with organizational needs.

Serves as a strategic advisor to senior leaders on workforce strategy, organizational design, leadership development, change management, culture transformation, and talent programs. Leads People organization service delivery, workforce planning, organizational diagnostics, and enterprise talent initiatives. Uses qualitative and quantitative analysis to create executive-ready insights and recommendations. Coaches leaders, facilitates organizational change, and drives sustainable transformation across complex, matrixed environments.