Teams at CSC

Leads a team of Client Service Representatives handling business license filings. Supervises daily operations, sets goals and performance metrics, delegates work, conducts reviews, manages escalations, develops employees, provides coaching, resolves conflicts, and drives productivity, service quality, and client satisfaction.

Provides B2B client support by answering inquiries, fulfilling requests, resolving problems, navigating multiple databases, organizing workflows, and maintaining strong customer relationships. The role also involves identifying process improvements and proactively recommending relevant services. Candidates need customer service or administrative experience, strong communication, organization, multitasking, problem-solving, computer, and Microsoft Office skills. Salesforce experience is a plus.

Leads a cloud network engineering team responsible for designing, securing, implementing, and maintaining Azure, hybrid, and on-premises network infrastructure. Oversees architecture, connectivity, reliability, automation, observability, incident response, compliance, and security practices. Manages team performance, work prioritization, mentoring, hiring support, and on-call operations while collaborating with Cloud, DevOps, Security, and application teams.