Jobs at CSC

Leads a team of Client Service Representatives handling business license filings. Supervises daily operations, sets goals and performance metrics, delegates work, conducts reviews, manages escalations, develops employees, provides coaching, resolves conflicts, and drives productivity, service quality, and client satisfaction.

Provides B2B client support by answering inquiries, fulfilling requests, resolving problems, navigating multiple databases, organizing workflows, and maintaining strong customer relationships. The role also involves identifying process improvements and proactively recommending relevant services. Candidates need customer service or administrative experience, strong communication, organization, multitasking, problem-solving, computer, and Microsoft Office skills. Salesforce experience is a plus.

Leads a cloud network engineering team responsible for designing, securing, implementing, and maintaining Azure, hybrid, and on-premises network infrastructure. Oversees architecture, connectivity, reliability, automation, observability, incident response, compliance, and security practices. Manages team performance, work prioritization, mentoring, hiring support, and on-call operations while collaborating with Cloud, DevOps, Security, and application teams.

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.

Develop scalable test automation frameworks, QA tools, and intelligent testing systems using Playwright, C#, and JavaScript/TypeScript. Integrate automated testing into CI/CD pipelines, build end-to-end, integration, and performance solutions, and apply AI techniques to improve test generation and defect detection. Partner with engineering and QA teams, troubleshoot reliability issues, contribute to test strategy, and mentor colleagues on automation and modern testing practices.

Leads the architecture, design, deployment, and operation of enterprise middleware messaging and streaming integrations. Designs multi-region, multi-datacenter platforms with geo-replication, failover, high availability, fault tolerance, and low-latency performance. Evaluates messaging technologies, establishes deployment and monitoring standards, automates infrastructure, collaborates with stakeholders, and mentors junior engineers. The role requires extensive experience with Kafka, RabbitMQ, cloud messaging services, Kubernetes, Docker, clustered environments, and resilient high-volume systems.

The Senior Data Analyst gathers BI requirements, analyzes enterprise and offline datasets, writes and optimizes SQL queries, and builds dashboards using Power BI, Tableau, and Domo. The role translates business needs into technical specifications, designs dashboard wireframes, validates data, documents processes, and collaborates with engineering, product, and business teams. Knowledge of the US trust business is essential for interpreting data within financial and regulatory contexts.