Teams at CrossCountry Mortgage, LLC.

Lead and support the Closing team to ensure timely, compliant mortgage closings. Manage pipelines and rush requests, train staff, implement workflows and guidelines, produce management reports, monitor defects, liaise with branches and delivery teams, and drive process improvements.

The NVP of Agency Underwriting oversees escalated loan reviews and manages the Agency Underwriting Scenario Team, ensuring compliance and effective communication across departments while leading a team of underwriters.

The Non-Agency Scenario Desk Specialist provides guidance for loan officers and processors, analyzes income documentation, and supports daily loan operations through communication and documentation.