Teams at CrossCountry Mortgage, LLC.

Recruit and strategically develop Loan Officers, Mortgage Bankers, Branch Managers, and Sales Leaders across targeted markets. Partner with senior leaders and hiring managers to identify hiring needs, source passive candidates through Boolean searches, cold calls, networking, databases, and internet research, and manage candidates through qualification, interviews, and hiring. Track recruiting metrics, maintain candidate relationships, meet hiring goals, and provide regular pipeline and progress reports to recruiting and sales leadership.

Identify and mitigate attrition risks among mortgage Loan Officers through predictive analysis, production and activity monitoring, dashboards, executive reporting, and targeted outreach. Partner with sales leadership, HR, and operations to develop retention strategies, evaluate incentives, conduct stay conversations, address employee concerns, and analyze stay and exit interview trends to improve engagement and reduce turnover.

Drives recruitment closing and conversion for experienced, high-producing Mortgage Loan Officers and teams. Owns late-stage candidate engagement, customized offer presentation, negotiation, offer acceptance, and onboarding transition. Partners with leadership and recruiting teams, uses mortgage production data and market intelligence to develop closing strategies, address candidate concerns, track conversion metrics, and influence hiring outcomes in a competitive mortgage lending environment.