Jobs at CrossCountry Mortgage, LLC.

Lead and support the Closing team to ensure timely, compliant mortgage closings. Manage pipelines and rush requests, train staff, implement workflows and guidelines, produce management reports, monitor defects, liaise with branches and delivery teams, and drive process improvements.

The NVP of Agency Underwriting oversees escalated loan reviews and manages the Agency Underwriting Scenario Team, ensuring compliance and effective communication across departments while leading a team of underwriters.

The Non-Agency Scenario Desk Specialist provides guidance for loan officers and processors, analyzes income documentation, and supports daily loan operations through communication and documentation.

Manage and optimize Ellie Mae Encompass LOS settings, input forms, business rules, integrations, and workflows. Troubleshoot system functionality, implement changes, support releases, collaborate with Product and .NET teams, and serve as escalation point for support inquiries.

The Exception Desk Analyst manages guideline exception requests, communicates with various teams, tracks loan lifecycle exceptions, and suggests operational improvements.

The Non-QM Income Scenario Specialist calculates income for loans, reviews documentation, interprets investor guidelines, and provides support for loan scenarios to ensure compliance and customer satisfaction.

The Pre-Approval Specialist manages the loan process, assists borrowers in understanding loan programs, and ensures the stability of mortgage applications.

The Regulatory Counsel advises on compliance with mortgage lending laws, manages regulatory changes, and partners with teams on legal guidance and risk assessment.

Manage condo project file intake and pre-review: obtain and verify condo questionnaires, insurance, budgets, and litigation records; prepare complete project packages and approval summaries; communicate with HOAs, loan officers, reviewers and borrowers; maintain LOS documentation, meet turn times, and support closing/secondary/servicing to clear outstanding items.

The BPL Account Manager serves as the primary liaison for borrowers, managing loan processing and funding while ensuring document compliance and coordinating with related teams.

The Corporate Production Manager provides high-level support for branch employees, focusing on Encompass LOS, troubleshooting, training, and managing loan operations to ensure regulatory compliance and operational improvements.

The Senior Manager, NFST oversees the Non-Funded Support Team, managing compliance, audits, and operational processes related to mortgage disposition requests and regulations.

Serve as a flexible, experienced underwriter covering pipelines across teams, absorbing overflow, reviewing post-closing files, correcting Workday time issues, underwriting all agency products to guidelines, and communicating pipeline status while maintaining quality and compliance in a remote environment.

Provide legal analysis and guidance on federal and state mortgage lending regulations, support regulatory examinations and remediation, draft policies and procedures, advise on technology use in originations, and prepare legal research and recommendations for compliance operations.

Manage and support regional underwriting operations, coach and train underwriters, perform 2nd-level reviews and spot checks, ensure SLA compliance and pipeline health, assist with complex loan scenarios, reporting, hiring, and special projects.

Use data and system activity to predict Loan Officer attrition, build dashboards and executive reports, partner with leadership to design and evaluate retention strategies, perform stay/exit interviews and targeted outreach, and collaborate with Sales, HR, and Operations to resolve engagement and retention issues.

Lead late-stage recruiting to attract and convert high-producing Mortgage Loan Officers. Own offer negotiations and candidate closing, partner with leadership to create competitive, customized offers, leverage production data and market intelligence, track closing metrics, and ensure smooth onboarding.

Serve as liaison between borrowers and internal teams throughout the mortgage loan lifecycle. Manage pipelines of Conventional, FHA, VA, USDA, Jumbo, 203k, and reverse loans; review income, assets, credit, disclosures, and documentation; pre-underwrite to support approvals; communicate loan programs and costs; ensure loan structure matches borrower needs and regulatory requirements.

Lead recruitment strategy and execution for Loan Officers, Mortgage Bankers, Branch Managers and Sales Leaders. Source passive candidates via Boolean search, cold calls and networking; partner with regional and executive leaders to qualify, interview, hire, and report pipeline metrics. Build candidate relationships and referral networks to meet hiring goals and support growth in target markets.

Manage end-to-end residential mortgage loan production, communicate with borrowers, review and audit income/assets/credit, prepare disclosures, pre-underwrite files, and ensure loans fit borrower circumstances across Conventional, FHA, VA, USDA, Jumbo, 203k and reverse products.