Teams at Cross Insurance

Oversee branch operations, workflows, administrative coordination, compliance, staffing support, process improvement, and business continuity. Provide guidance to managers and employees, monitor priorities and deadlines, support onboarding and organizational changes, coordinate projects, assist with technology implementations, and maintain relationships with clients, vendors, carriers, and business partners. The role also escalates operational issues, supports leadership initiatives, and promotes accountability and continuous improvement.

Service commercial insurance policies (new and renewal), maintain client and underwriter relationships, prepare submissions, bind orders, renewal summaries and proposals, handle large complex accounts, perform coverage analysis, and attain necessary licensing CE credits.

The Account Manager will service middle market commercial insurance accounts, analyze coverage, prepare proposals, and maintain client relationships.