Jobs at Cresta

Work with customers to configure and maintain Cresta's Opera platform, identify key moments using keyword/utterance rules, monitor voice analytics trends, produce insight reports, respond to ad hoc analysis requests, and mentor customer analysts to maximize product value.

Manage and scale global paid media programs (LinkedIn, Google, Meta, emerging channels). Execute end-to-end campaigns, optimize for pipeline and revenue, partner with Creative and Marketing Ops, leverage AI and audience enrichment tools, ensure tracking and attribution, analyze performance, and present insights to leadership.

Lead and coach a Strategic Solutions Engineering team to support complex sales cycles. Align SE coverage with sales priorities, run technical discovery, design solutions, execute demos/POCs, support strategic $1M+ deals, and collaborate with Product and Engineering to influence roadmap and scale SE best practices.

The Motion Graphics & Video Editor will create engaging motion graphics and videos for Cresta's marketing and product storytelling, managing multiple projects and collaborating cross-functionally.

As a Demo Engineer, you'll create and manage demo environments, collaborate with teams to enhance demo capabilities, and resolve demo issues, showcasing Cresta's AI solutions.

Own partner relationships and enable partners to design, sell, and deliver Cresta solutions. Serve as a trusted advisor and platform expert providing technical presales support, executive presentations, strategic solution design, and enablement assets. Drive partner-led revenue, resolve complex technical challenges, and align cross-functional teams (Sales, Product, Engineering) to scale Cresta's partner program and joint customer success.

Own partner relationships and enablement for Crestaplatform, driving onboarding, technical enablement, joint GTM strategies, solution integrations, and revenue acceleration while coordinating Product, Sales, and Services to improve partner performance and adoption.

Build zero-to-one AI-native product experiences: prototype, validate with users, and productionize AI agents and workflows. Partner with product, design, research, and engineering to define, evaluate, monitor, and improve ML-driven user-facing systems.

Customer-facing role deploying and optimizing AI Agents across the customer lifecycle. Define customer AI roadmaps, iterate prompt and context engineering, run evaluations and A/B tests with Forward-Deployed Engineers, leverage conversation-discovery tools and data analysis, and improve agent development and deployment playbooks.

As a Platform Product Manager, you'll manage IAM capabilities, focusing on access control and security for enterprise customers while collaborating with engineering and security teams.

As a Data Scientist in Customer Analytics, you will analyze customer data, measure Cresta's impact through experiments, and build dashboards for insights. You'll collaborate with cross-functional teams and support strategic customer initiatives.

As a Strategic Solutions Engineer, you'll partner with Sales Directors to tailor AI solutions for customer needs, conduct technical discovery, and demonstrate the business impacts of Cresta's offerings.

The Data Science Intern will collect and preprocess data, build machine learning models, and assist in deploying models while collaborating with team members.

The Enterprise Account Executive will manage relationships with Fortune 1000 companies, overseeing complex sales cycles and driving new client acquisitions while collaborating across teams.

The Demand Generation Manager will develop and execute campaigns targeted at enterprise accounts, driving lead generation and improving campaign performance through data analysis and cross-functional collaboration.

Assist in designing high quality AI conversation models for customer contact centers. Collaborate with teams to build solutions that meet business objectives and maintain AI model quality.

Lead FP&A operations including maintaining the financial model, headcount planning, budget tracking, GTM capacity planning with RevOps, deal pricing support, month/quarter close reporting, KPI dashboards, and implementing a modern financial planning/EPM solution.

Build and operate signal-based GTM activation workflows across Common Room, Salesforce, and sequencing platforms. Design enrichment waterfalls, translate audiences into sequences and SDR tasks, partner with Revenue Technology on Salesforce changes, and instrument dashboards, QA checks, and experiments to improve conversion and speed.

The Director of Enterprise Sales will lead and grow a team of Enterprise Account Executives, drive performance, and manage strategic enterprise sales processes to exceed revenue targets. Responsibilities include recruiting, sales execution, collaborating with cross-functional teams, and providing accurate revenue forecasts.

The role involves designing and advancing infrastructure for the engineering team, ensuring the reliability of Kubernetes clusters, automating operations, and building machine learning infrastructure.