Teams at Cox Automotive Inc.

Enterprise seller responsible for new business acquisition and quota attainment in assigned territory. Self-source pipeline, run complex multi-threaded sales cycles, engage C-level stakeholders, position hybrid/cloud managed services (VMware, AWS, Azure, Google), collaborate with partners and internal teams, and travel for customer and partner engagements to drive recurring revenue growth.

Lead Customer Success to ensure outcome-based value realization, reduce churn, improve retention, enable expansion, build segment-specific playbooks, orchestrate cross-functional execution, and manage a Customer Success leadership team focused on KPIs like GRR, NRR, CSQLs, and customer health.

Develop and manage paid digital advertising campaigns across search, social, display, and video platforms for dealer accounts. Analyze campaign performance, optimize targeting and budgets, create advertising content, deliver client reports and strategic consultations, troubleshoot issues, and maintain account documentation in Salesforce. Collaborate with Analytics, Advertising Operations, Innovation, and Sales teams to improve campaign performance, client satisfaction, and retention.