Embodying Clinician-First Compassion

As a proud African American, it was crucial that Resende see himself represented at connectRN — so he carved out the space to make it happen. Being one of the company’s earliest employees and a founding member of its DEI committee has allowed him to shape the culture into the inclusive organization it has blossomed into. “We are truly creating a more diverse community where everyone feels they are valued,” he said. Within the last year, he’s also helped launch the biggest company-wide celebration of Black History Month with name drop-worthy speakers and donations to Black-owned businesses.

Building a quality assurance team from scratch is no small feat, but Ladugina isn’t afraid to take a challenge into her own hands. “After joining the company, I did a proof of concept to find the best automation framework,” Ladugina said. “With the use of Cypress, the team was able to decrease release testing time from 3 to 1.5 days.” That kind of initiative, supported by engineer-led lunch and learns or internal retros, have helped Ladugina build trust between teams while streamlining complex projects. “I have the opportunity to define quality processes and make the product more reliable.”