Teams at Collette

The Business Development Manager sells guided travel experiences across Massachusetts, develops new B2B and B2C accounts, manages travel-professional relationships, and achieves revenue goals. Responsibilities include territory prospecting, account growth, sales presentations, partner education, marketing support, data-informed activity planning, customer coordination, and participation in trade shows, seminars, and domestic or international sales meetings.

Leads North American B2B trade communications for travel advisors, partners, trade organizations, and internal stakeholders. Develops communication strategies, messaging frameworks, content calendars, lifecycle campaigns, newsletters, email programs, social communities, portals, training materials, events, and sales enablement assets. Manages trade partnerships and activations, collaborates cross-functionally on campaign execution, and uses performance data, feedback, and emerging technologies to optimize engagement, pipeline growth, and revenue.

Supports talent management and employee learning programs through instructional content development, virtual and in-person facilitation, LMS administration, learner support, reporting, compliance training, onboarding, and technology adoption initiatives. Partners with subject matter experts and cross-functional teams to maintain learning paths, track completion, improve processes, and deliver accessible training for employees, advisors, Tour Managers, and Client Care teams.