Teams at Cogeco Inc.

Administers Windows servers, virtualization, VDI, storage, backups, monitoring, cloud infrastructure, and enterprise identity systems. Responsibilities include troubleshooting, automation, capacity planning, patching, security hardening, disaster recovery, incident management, and 24/7 rotational on-call support. The role also supports application and operations teams, maintains SLAs, and improves infrastructure availability and performance across on-premises and cloud environments.

Designs, operates, secures, and troubleshoots complex enterprise wired, wireless, data center, Internet-edge, routing, firewall, VPN, DNS, and load-balancing infrastructure. Administers multi-vendor environments using FortiGate, Juniper, Cisco, Ruckus, and F5 technologies; supports network migrations, upgrades, high availability, documentation, and incident response. Collaborates with security, cloud, systems, and application teams and participates in an after-hours on-call rotation.

Leads and develops a data engineering chapter while remaining hands-on in an agile squad. Responsibilities include coaching specialists, defining future skills, designing scalable data pipelines and infrastructure, establishing engineering standards, partnering on architecture, improving data quality, supporting governance and privacy, and collaborating with data scientists, analysts, and business stakeholders. The role also supports performance management, workforce planning, recruitment, and talent development.