Jobs at Cogeco Inc.

Administers Windows servers, virtualization, VDI, storage, backups, monitoring, cloud infrastructure, and enterprise identity systems. Responsibilities include troubleshooting, automation, capacity planning, patching, security hardening, disaster recovery, incident management, and 24/7 rotational on-call support. The role also supports application and operations teams, maintains SLAs, and improves infrastructure availability and performance across on-premises and cloud environments.

Designs, operates, secures, and troubleshoots complex enterprise wired, wireless, data center, Internet-edge, routing, firewall, VPN, DNS, and load-balancing infrastructure. Administers multi-vendor environments using FortiGate, Juniper, Cisco, Ruckus, and F5 technologies; supports network migrations, upgrades, high availability, documentation, and incident response. Collaborates with security, cloud, systems, and application teams and participates in an after-hours on-call rotation.

Leads and develops a data engineering chapter while remaining hands-on in an agile squad. Responsibilities include coaching specialists, defining future skills, designing scalable data pipelines and infrastructure, establishing engineering standards, partnering on architecture, improving data quality, supporting governance and privacy, and collaborating with data scientists, analysts, and business stakeholders. The role also supports performance management, workforce planning, recruitment, and talent development.

Leads competitive intelligence for the U.S. telecommunications market by monitoring competitor strategies, pricing, promotions, earnings, network expansion, and product developments. Produces executive reports, presentations, and briefings; partners with marketing, product, sales, and customer experience teams to develop commercial strategies and positioning. Builds centralized intelligence repositories, automates insight workflows with AI, evaluates market threats and opportunities, and supports launches and regional expansion initiatives.

Creates, edits, publishes, and maintains digital content across websites, apps, and other channels using CMS platforms. Ensures content meets brand, SEO, accessibility, and quality standards; collaborates with cross-functional teams; monitors performance; troubleshoots CMS formatting issues; performs cross-device QA; and documents CMS workflows. Requires English-Spanish bilingual proficiency, strong writing skills, CMS familiarity, basic HTML/CSS and AI knowledge, and at least one year of relevant experience.

Lead end-to-end video product portfolio strategy and lifecycle for IPTV and Breezeline offerings. Define roadmap, prioritize backlog, translate requirements into user stories, drive go-to-market and content partnerships, monitor product performance, and collaborate cross-functionally to optimize delivery and customer experience.