Teams at Cloaked, Inc.

Lead brand and visual design for Cloaked’s premium concierge privacy offering. Responsibilities include developing the visual identity and guidelines, designing client onboarding presentations and product-interface concepts, creating motion and animation, producing high-touch print collateral and merchandise, and collaborating independently with the offering lead. The engagement is a four-to-six-month contract with potential full-time conversion.

Provide front-line privacy-focused customer support: troubleshoot account and subscription issues, escalate complex technical problems, drive product adoption and retention, create training and educational content, and relay customer feedback to product teams.