Teams at Cellebrite

Provide remote technical support for Cellebrite software to Americas customers via phone, email, and chat; troubleshoot issues, manage CRM cases, meet SLAs/KPIs, collaborate with internal teams, and maintain high CSAT.

Manage, maintain, monitor, and optimize global data center, server, storage, 365 and endpoint infrastructure (on-prem and cloud). Provide Tier-3 support, design for high availability, drive automation and continuous improvement, collaborate with global teams, and support FedRAMP services.

The Middleware Engineer will develop and maintain middleware architectures, interact with development teams, troubleshoot issues, and train engineers on updates.