Teams at CCC Intelligent Solutions

Field-based sales leadership role responsible for revenue growth, market penetration, customer retention, and expense management across the New England territory. The Regional Business Manager sells CCC products and services to collision repair and independent appraiser markets, develops regional sales plans, manages pipelines in Salesforce, analyzes competition, supports account teams, and collaborates with internal sales partners. The role requires frequent customer travel, trade show attendance, forecasting, and weekly sales reporting.

Drive adoption, optimization, and expansion of fraud and investigative solutions for insurance carrier clients. Partner with claims, SIU, fraud, sales, product, and client success teams to improve fraud detection, investigative efficiency, referral quality, and customer outcomes. Analyze usage data, demonstrate ROI, support implementations, develop best practices, and contribute to retention and revenue growth.

Develop customer analytics that improve retention, growth, adoption, and operational performance. Build and maintain BI dashboards, customer health metrics, churn-risk reporting, and predictive models. Partner with Client Success, Product, Sales, and Operations to translate complex findings into actionable recommendations. The role also owns data quality, governance, reporting automation, workflow improvements, and stakeholder communication.