Jobs at Catapult

Lead Catapult’s global renewals function, managing Renewal Specialists and personally handling complex customer negotiations. Own retention, renewal forecasting, revenue targets, renewal processes, playbooks, and performance reporting. Partner with Business Development, Customer Success, Legal, Finance, Deal Desk, and RevOps to deliver accurate, timely renewals across regions.

Manages end-to-end customer renewals for assigned accounts, engaging customers early, preparing quotes and contracts, coordinating with sales, customer success, legal, finance, and procurement, and maintaining accurate forecasts. The role identifies expansion opportunities, flags renewal risks, resolves contracting obstacles, negotiates commercial outcomes, and supports repeatable renewal processes while driving customer retention.

The Senior Software Engineer will design, build, and maintain features for a cloud platform using Golang and AWS, focusing on performance optimization and development best practices.

Own the roadmap, customer outcomes, release process, and product operating rhythm for Catapult’s American Football Pro Video suite. Partner with engineering, UX, QA, sales, marketing, and customer success to prioritize features, manage launches, and improve adoption. Engage NFL and NCAA customers, translate film-room and sideline needs into product decisions, and mentor product managers while helping shape the broader product organization.

Manage a portfolio of NHL, AHL, and NCAA hockey customers throughout the customer lifecycle. Build stakeholder relationships, deliver onboarding and training, analyze Catapult and Perch performance data, drive product adoption and retention, identify risks and upsell opportunities, and represent customer needs internally. The role includes up to 40% travel across North America for customer visits, conferences, and industry events.

Own go-to-market strategy, positioning, messaging, competitive intelligence, and launch execution for Catapult’s Tactics & Coaching product portfolio. Partner with Product and Sales to drive demand, pipeline, and revenue across American Football, Basketball, and Ice Hockey. Establish launch governance, marketing calendars, messaging standards, and product marketing best practices while coordinating cross-functional teams and incorporating customer and market feedback.