Teams at CAS

People-leadership role managing and growing a team of data scientists and AI engineers building retrieval, extraction, and reasoning systems for scientific discovery products. Focus on hiring, coaching, performance management, team health, cross-team initiatives, and communicating work to stakeholders. Maintain technical fluency in LLMs, RAG, agentic workflows, and evaluation to mentor teams, while partnering with technical leads and product owners.

Manages academic customer accounts by onboarding users, driving product adoption, resolving issues, identifying expansion opportunities, and maintaining executive relationships. Conducts consultative sales, presentations, needs assessments, and territory development while tracking activity in CRM systems. Monitors usage and customer risks, supports retention and renewals, attends industry events, and uses AI tools to analyze customer, contract, and market data.

Manage and grow assigned North American accounts while generating new business for CAS scientific information and IP services. Responsibilities include consultative solution selling, prospecting, pipeline development, account retention, cross-selling, contract negotiations, RFP responses, product demonstrations, and executive-level customer engagement. The role collaborates with internal scientific, IP services, product, marketing, and delivery teams to create customized solutions and maintain accurate CRM forecasts.