Jobs at Carvana

Inspect and ensure detail shop quality, train and assign detailers, perform final detailing tasks, log inspections, photograph and stage vehicles, run inventory reports, maintain safe and clean work environment.

Process and finalize vehicle registrations, review and file customer paperwork, interact with state/county DMVs, update customer records, enter and reconcile data across internal and external databases, maintain tracking notes, assist teammates with customer follow-up, and perform other administrative duties to ensure smooth vehicle ownership transfer.

Support site EHS programs by managing gate operations and access control, conducting safety patrols and inspections, assisting incident reporting and basic root cause analysis, maintaining PPE and safety equipment, tracking OSHA and environmental compliance, supporting safety training and new-hire orientations, using CCTV/RFID/SAS App technologies, and escalating hazards to EHS leadership.

Assist with vehicle inventory management, including locating, numbering, and moving vehicles, communicating with teams, and scanning inventory data.

Prepare, stage, and process inventory vehicles for inbound/outbound transport and delivery. Use handheld scanners to log locations, perform multi-point inspections and reports, fuel and operate company vehicles, maintain lot and workspace, meet safety and quality standards, and interact professionally with customers and coworkers. Work requires extensive walking and outdoor conditions.

Build and maintain dealer and institutional customer relationships to drive auction sales. Provide prompt customer service via phone, email, and text; solicit buy and sell business; support sale-day operations; use CRM to log activity and run reports; educate customers on ADESA.com and mobile apps; meet sales goals and follow company policies and safety procedures.

Resolve post-sale disputes between buyers and sellers at auto auctions. Research issues, enforce arbitration policies, communicate decisions, coordinate inspections, and assist with post-sale processes while providing courteous customer service.

Lead and oversee multiple reconditioning production lines, drive throughput and quality, identify and resolve bottlenecks, run performance reviews, support continuous improvement, develop managers and leads, enforce safety and operating standards, and manage site operations in the General Manager's absence.

Lead a team of field experts to drive and implement large-scale operational initiatives across auction sites. Manage project execution, train and support site teams, remove site-specific barriers, coordinate cross-functional resources, and strengthen field-corporate communication to ensure sustainable adoption and operational excellence.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Operations Manager will oversee site integration strategies, manage reconditioning teams, ensure operational efficiency, and lead continuous improvement projects.

The Senior Operations Manager oversees dealership operations, enhancing service quality, managing facilities, fostering OEM relationships, and developing team leadership while achieving revenue and customer satisfaction goals.