Teams at Brown & Brown Insurance

Manages complex commercial insurance accounts, builds client relationships, retains existing business, supports new business marketing, resolves policy and underwriting issues, prepares billings and renewals, and maintains client documentation in agency systems. The role requires a current Insurance Producer license, commercial lines experience, strong industry knowledge, customer service skills, confidentiality, and proficiency with Microsoft Office.

Manage and retain a commercial lines insurance book of business, servicing clients, resolving policy and underwriting issues, preparing renewals and proposals, processing billing and account documentation, maintaining agency management records, and supporting marketing and new business activity. The role requires client communication, account coordination, compliance with agency standards, and collaboration with producers and commercial lines leadership.

Manages mid-market commercial insurance accounts by supporting renewals, preparing submissions and coverage documentation, obtaining loss runs, coordinating certificates and proofs of insurance, and maintaining accurate agency records. Partners with Account Executives to place and grow accounts, performs quality control on policies and claims documentation, and delivers timely client service while managing multiple priorities.