Jobs at Brown & Brown Insurance

Outbound and inbound Sales Development Representative responsible for prospecting, qualifying leads, setting appointments, supporting cross-sell/upsell/retention, maintaining CRM, collaborating with sales enablement and customer success, attending events, and obtaining an Insurance Producer license within 90 days.

Sell and renew employee benefits business by prospecting, developing relationships, preparing and presenting proposals, and placing coverage with carriers. Drive new business revenue, meet sales goals, assist marketing with quotes and carrier placement, and perform periodic client visits requiring travel.

Manage a portfolio of employee benefits clients as primary contact; lead onboarding, renewals, benchmarking, compliance, and financial reporting; develop client strategies, vendor relationships, and provide data-driven insights to retain and grow business.

Participate in training on health and welfare benefits and financial analysis. Provide technical support and data/financial analytics for client accounts, assist with RFPs, implementations, renewals, benchmarking, compliance review, client communications, and meeting support. Deliver excellent client service and contribute to team projects and research under supervision.

The Associate Data/EDI Architect will manage implementation projects for employee benefits software, mentor teammates, and ensure quality execution while cultivating customer relationships.

Evaluate commercial P&C submissions, create marketing plans, update policy information, obtain quotes from underwriters, negotiate terms, prepare presentations, and bind/issue policies to support sales.

Provide customer service to agents via phone/chat/email, process policy tasks, review and update policy records, prepare cancellation/non-renewal notices per state guidelines, ensure compliance, coordinate with departments and carriers, follow SOPs, and cross-train peers.

Handle and adjust third-party liability, general liability, and commercial auto claims from investigation through disposition. Manage reserves, vendors and independent adjusters, prepare substantive claim and reinsurance reports, identify subrogation/risk transfer, and communicate with clients, brokers, and legal counsel.

Lead end-to-end implementation of a new case management system and manage multiple concurrent business and IT projects. Establish program governance, gather requirements, oversee configuration, coordinate UAT, manage vendors and stakeholders, track risks and timelines, drive change management and training, and ensure successful delivery and continuous optimization across initiatives.

Manage the lifecycle of personal lines policy forms: draft, file, implement, and audit forms for regulatory compliance. Perform UAT, write business requirements, research state insurance rules, analyze claims and loss trends, support product and underwriting, and maintain compliance documentation.

The Business Intelligence Analyst will analyze pharmaceutical transaction data, develop visual data models, and collaborate cross-functionally to drive insights and improvements in business strategies.

Handle first- and third-party commercial auto property damage claims and select BI/MedPay/No-Fault claims. Assess coverage, investigate and resolve claims, manage reserves, oversee independent adjusters and vendors, pursue subrogation, prepare correspondence and claim reports, and work with clients, brokers, and attorneys.

Support implementation and ongoing management of benefits/EDI solutions by auditing and validating client data, configuring and testing EDI files, troubleshooting issues, conducting QA, and providing direct client, vendor, and carrier support. Mentor analysts, follow SOPs, recommend process improvements, and maintain product and regulatory knowledge to ensure accurate, timely implementations and client satisfaction.

The Employee Benefits Compliance Attorney develops compliance strategies, educates team members, and analyzes health & welfare laws for effective benefits administration.

Lead go-to-market and content strategy for broker-facing insurance products. Design and execute email campaigns, manage broker segmentation and CRM data, produce sales enablement and collateral, support product launches, and collaborate with sales and underwriting to measure engagement and refine messaging.

The Operations Support Coordinator manages high-volume case management workflows, ensuring accuracy and coordination of documentation, communication with stakeholders, and adherence to deadlines.

Implement and support benefits-related software (low-to-moderate complexity) including configuration, testing, QA, troubleshooting, training, and customer communication. Collaborate with account teams, carriers, and vendors, and provide post-implementation support.