Jobs at Brown & Brown Insurance

Manages complex commercial insurance accounts, builds client relationships, retains existing business, supports new business marketing, resolves policy and underwriting issues, prepares billings and renewals, and maintains client documentation in agency systems. The role requires a current Insurance Producer license, commercial lines experience, strong industry knowledge, customer service skills, confidentiality, and proficiency with Microsoft Office.

Manage and retain a commercial lines insurance book of business, servicing clients, resolving policy and underwriting issues, preparing renewals and proposals, processing billing and account documentation, maintaining agency management records, and supporting marketing and new business activity. The role requires client communication, account coordination, compliance with agency standards, and collaboration with producers and commercial lines leadership.

Manages mid-market commercial insurance accounts by supporting renewals, preparing submissions and coverage documentation, obtaining loss runs, coordinating certificates and proofs of insurance, and maintaining accurate agency records. Partners with Account Executives to place and grow accounts, performs quality control on policies and claims documentation, and delivers timely client service while managing multiple priorities.

Manage a portfolio of employee benefits clients as primary contact; lead onboarding, renewals, benchmarking, compliance, and financial reporting; develop client strategies, vendor relationships, and provide data-driven insights to retain and grow business.

Outbound and inbound Sales Development Representative responsible for prospecting, qualifying leads, setting appointments, supporting cross-sell/upsell/retention, maintaining CRM, collaborating with sales enablement and customer success, attending events, and obtaining an Insurance Producer license within 90 days.

Independently manages complex Management Liability claims, including D&O, EPL, Fiduciary Liability, Crime, and financial lines matters. Responsibilities include coverage analysis, litigation and defense counsel management, reserves, settlements, portfolio reporting, broker and carrier relationships, underwriting partnership, mentoring, compliance, and claims process improvement.

Generate new insurance business, expand the customer base, and identify cross-selling and account-rounding opportunities. Responsibilities include analyzing customer accounts, developing relationships with decision-makers, generating leads, managing lost-account win-back strategies, maintaining sales pipeline records, supporting sales campaigns, and monitoring insurance industry trends and regulations. Commercial property and casualty insurance experience is preferred, and a state insurance license is required within 90 days.

Coordinates client onboarding, PBM RFPs, procurement, market checks, audits, reporting, client transitions, issue resolution, and ongoing account relationships. Supports pharmacy benefit analysis, financial and disruption assessments, audit documentation, client communications, and retention efforts. Requires strong communication, analytical, organizational, teamwork, pharmacy and medical data knowledge, MS Office or Excel proficiency, and Tableau experience.

Manage accounting, financial reporting, regulatory filings, audits, budgets, and compliance for a portfolio of captive insurance companies. Serve as the primary accounting contact for clients, senior management, regulators, auditors, and service providers. Prepare GAAP, SAP, and modified GAAP financial statements; coordinate audits; explain financial results; and support process improvements across accounting systems. The role requires strong insurance accounting knowledge, client management, analytical skills, and the ability to manage multiple deadlines independently.

Oversee complex property and casualty claims from reporting through settlement, including coverage interpretation, policy analysis, negotiations, resolution planning, documentation, and reporting. Serve as a client advocate and strategic advisor while coordinating with brokers, carriers, adjusters, legal counsel, and internal teams. Support training and process improvements, maintain claim data integrity, and align claim strategies with broader risk management objectives.

Manage complex casualty and environmental liability claims, including coverage, liability, damage investigations, evaluations, coverage determinations, reserve management, litigation strategy, budgeting, counsel coordination, and resolution planning. Draft written positions, communicate with insureds and stakeholders, and represent the company in management meetings, mediations, and trials. The role is fully remote and requires strong analytical, writing, organizational, and relationship-building skills.

Lead data science and advanced analytics initiatives supporting underwriting, operational performance, and risk management. Develop, validate, deploy, and monitor explainable predictive models in a regulated insurance environment. Translate business needs into scalable analytical solutions, partner with governance and risk stakeholders, lead data scientists and analysts, and communicate insights to senior leaders. The role also supports enterprise data platforms, modern architectures, responsible AI, regulatory compliance, and data-driven organizational change.

Provides administrative support to commercial insurance clients by reviewing contracts, issuing certificates of insurance, auto ID cards, and workers’ compensation notices. Uses database systems to maintain renewal information, fulfills time-sensitive service commitments, protects confidential information, and follows applicable insurance regulations, company policies, and licensing requirements.

Provides Level 2 support for SaaS and custom insurance applications through phone, chat, email, and in-person channels. Troubleshoots access issues and data errors, supports application conversions and implementations, assists with software upgrade testing, follows security and access standards, and escalates complex issues. Requires strong customer service, application troubleshooting, communication, and problem-solving skills. The role is hybrid or remote with approximately 5% travel.

Provides employee benefits consulting and leads daily account service for assigned clients. Manages client relationships, meetings, projects, teams, strategic plans, deliverables, financial models, and client retention initiatives. Develops relationships with internal teams, clients, and vendors while mentoring consultants. Requires strong communication, analytical, financial, organizational, and client-facing skills, along with a Life and Health license.

Provides consultative guidance on Medicare Secondary Payer compliance, Medicare Set-Asides, structured settlements, and complex workers’ compensation and liability claims. Leads client and internal discussions, supports account retention and growth, monitors regulatory developments, and develops educational and thought leadership content. Requires extensive claims experience, California workers’ compensation expertise, strong communication skills, and approximately 20% travel.

Supports commercial insurance account managers and producers by processing policy changes, maintaining accurate client records in Applied Epic, servicing client requests, documenting communications, and coordinating with internal departments and carriers. Builds client relationships, explains coverage and program options, prioritizes workloads, follows service procedures, and meets data integrity, quality, and timeliness goals.

Promote and renew insurance coverage for existing clients through phone, email, mail, and fax. Facilitate applications and underwriting, present quotes, close sales, sell ancillary products, document activities in the CRM, answer coverage questions, and maintain client relationships. The role requires an active Property and Casualty insurance license and involves supporting other account representatives as needed.

Manage captive and commercial property and casualty insurance accounts through new business, renewals, policy servicing, documentation, billing, compliance, and client communications. Analyze loss runs, coordinate with brokers, carriers, claims teams, and service providers, support sales and retention initiatives, draft policy documents, and maintain accurate Salesforce records. The role requires strong customer service, analytical, organizational, communication, and multitasking skills.