Teams at Brook Inc.

Manage a book of healthcare partners to ensure satisfaction, retention, and growth. Drive adoption and measurable outcomes, run business reviews, identify expansions, resolve issues, and coordinate across Product, Clinical Ops, and Data.

Provide remote clinical monitoring and patient support as a Licensed Practical Nurse. Review biometric data, onboard and educate patients, perform outreach and care coordination, document in EMR, escalate clinical issues, and contribute to quality and process improvements within a telehealth team.

Enter charges, codes, patient demographics, and insurance details accurately and on time to produce clean claims. Review and validate entries against source documents, flag inconsistencies, maintain audit-ready records, handle PHI per HIPAA, support backlog and time-sensitive batches, and use AI-enabled tools to improve accuracy and speed.