Jobs at Boulevard

Lead end-to-end product design for complex, systems-heavy features: define problems, design and iterate solutions, validate with lightweight research and usability testing, collaborate with product and engineering, extend the design system, and use AI tools to prototype and pressure-test flows to drive measurable business outcomes.

Serve as the first point of contact for inbound legal, compliance, and operational requests. Triage issues, provide preliminary guidance, draft and manage routine commercial agreements, improve legal intake and CLM workflows, build playbooks and self-service tools, and pilot AI-enabled legal automation. Partner with cross-functional teams and attorneys to scale Legal operations and support corporate and governance tasks.

The Senior Salesforce Developer will lead the Salesforce platform's technical health, focusing on quote-to-cash workflows and revenue operations while managing integrations and system migrations.

The Director of Technical Support will lead the Technical Support Engineering team, defining strategies and improvements for customer experience, complex issue resolutions, and team development in a SaaS environment.

Lead and scale a multi-tier Support team, owning hiring, coaching, QA, escalations, incident response, performance analytics, and cross-functional projects to improve SLAs and customer experience. Balance daily people management with project delivery and on-call incident duties.

Lead the commerce product experience for Boulevard, owning end-to-end transaction flows and scaling payments and reporting for multi-location and franchise customers. Partner closely with engineering and design, use data and customer insight to measure outcomes, reduce friction, and prioritize impactful work. Influence cross-functional teams, drive decision-making in ambiguous contexts, and incorporate AI tools to accelerate discovery and execution.

Lead architecture and delivery of Boulevard's data platform, building foundational data models, pipelines, and customer-facing analytics. Collaborate with Product and Engineering to create scalable data products, Snowflake data sharing solutions, performant visualizations, and machine learning features (recommendations, forecasting, anomaly detection) to drive data-driven decision-making and product value.

The Senior Product Manager for Developer Ecosystem will define ecosystem strategies, oversee integrations, and measure success while collaborating closely with technical and executive teams.

Serve as the primary technical contact for top SaaS accounts, driving product adoption, troubleshooting integrations and APIs, advising on configuration and optimization, managing escalations with Product and Engineering, documenting issues, supporting QBRs, and partnering with account teams to retain and expand customer relationships.

As Director of Content Marketing, you'll lead Boulevard's content strategy, overseeing a multi-format content engine to drive demand and customer engagement while building a team and collaborating with cross-functional partners.

The Mid-Market Account Executive is responsible for driving revenue by managing the sales cycle for multi-location accounts, delivering tailored demos, and ensuring a great customer experience throughout the process.

Design and deliver enablement strategy and content for CX teams to improve retention, satisfaction, and expansion. Use CX data and Gainsight health signals to drive coaching, training, and AI-enabled workflow improvements. Lead cross-functional projects, run workshops, monitor performance metrics, and act as a trusted advisor to optimize onboarding, renewals, and proactive customer management.

The Staff Data Analyst will build Boulevard's product data foundation, create data-driven recommendations, develop dashboards, conduct deep analyses, and foster a data-driven culture within the organization.

As a Senior Product Designer, you will create intuitive user experiences for complex financial tools, collaborate closely with teams, and maintain high quality designs.

The Customer Success Manager at Boulevard manages relationships with Mid-Market customers, ensuring they receive ongoing value from the platform through retention strategies and account health monitoring.

Lead marketing operations and systems (Marketo, Customer.io, Salesforce); design lifecycle, lead scoring, and journey frameworks; implement AI-driven automation; build reporting linking marketing to pipeline and revenue; partner with Sales, RevOps, and Data; and hire and run a high-performing Marketing Operations team.

Lead client experience design strategy, create end-to-end journeys, and collaborate with teams to enhance self-care business platforms at Boulevard.

The Director of Payments & Risk Operations at Boulevard will manage integrated payment systems, risk performance, and drive AI-native decision-making to support growth and efficiency.

As the Senior Product Marketing Manager for Competitive Intelligence, you will build and lead a competitive intelligence program, conducting in-depth research and delivering insights that influence key business strategies, product positioning, and sales initiatives across the organization.

The Sales Development Representative engages potential clients through outreach, qualifies leads, and schedules meetings to drive sales growth for Boulevard.