Teams at Bluesight

Lead and manage software implementation projects for hospital pharmacy customers. Serve as primary customer contact, schedule deployments, configure software, run training (remote and onsite), coordinate with internal teams and wholesalers, maintain project documentation, and travel extensively to support hardware/software rollouts.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

Analyzes, validates, reconciles, and quality-assures healthcare data from disparate systems using Excel and SQL. Interacts with hospital customers, communicates findings, troubleshoots technical issues, supports SaaS implementations, and develops SFTP reporting automation. The role also retrieves data, assists with ingestion and reporting, and collaborates with implementation leads and internal teams to meet project deadlines and customer needs.