Jobs at Blue Mantis

Support Account Executives by preparing and managing quotes for hardware, software, subscriptions and services; coordinate with vendors and internal teams; manage CRM opportunity tracking, deal registration, pricing approvals, and communicate quote/renewal/order status to customers to ensure smooth order fulfillment.

Identify and prospect commercial-sector clients (state, local, education, government); qualify leads, book meetings, and support sales executives. Maintain CRM records, collaborate with marketing, and promote IT modernization, cybersecurity, cloud, and compliance solutions to meet outreach and pipeline targets.

Design, implement, govern, and support enterprise Microsoft Power Platform solutions. Own platform architecture, ALM, environment and DLP policies, CoE governance, and integrations with Microsoft 365, Azure, and third-party systems. Build Power Apps, Power Automate, Copilot-driven solutions using Dataverse, implement CI/CD pipelines, monitor reliability, troubleshoot production issues, and enable citizen developers while enforcing security and compliance.

Presales Enterprise Architect engages with sales and clients to design scalable, enterprise-wide IT architectures across cloud, networking, storage, virtualization and security. They produce high-level designs, support proposals and RFPs, advise on industry best practices and regulations, harmonize roadmaps with partners, mentor junior staff, and evangelize solutions at customer and industry events to drive sales and client success.

Serve as a Cloud FinOps Success Manager for Azure customers: provide billing/licensing expertise, conduct business reviews to identify cost optimizations, own post-sales relationships, define KPIs/SLAs, maintain documentation and best-practice processes, and drive onboarding, provisioning, reporting and escalations to ensure high customer satisfaction.

Outbound prospecting to identify and qualify commercial-sector clients (state, local, education, government); articulate IT modernization, cybersecurity, cloud, and compliance value; book meetings, maintain CRM records, support sales executives, and hit outreach and pipeline targets.

Prospect and qualify public sector clients (government, state, local, education), book meetings, support sales executives, maintain CRM records, collaborate on targeted campaigns, and promote IT modernization, cybersecurity, cloud, and compliance solutions to meet outreach and pipeline targets.

Lead presales engagements to design enterprise-wide, scalable IT architectures aligning customer business goals with Blue Mantis and OEM roadmaps. Drive technical proposals, RFP responses, and demonstrations while advising clients on cloud, security, networking, and compliance. Evangelize solutions publicly, mentor junior staff, and collaborate with sales, delivery, and partner teams to ensure successful implementations and growth.

Provide L2 help desk support for managed services clients: resolve call- and ticket-based issues, escalate complex problems, assist/train Level I staff, update knowledgebase, configure/image endpoints, troubleshoot networks, VPNs, printers, mobile devices and security applications, and maintain timely SLA communication.

Manage post-sales FinOps engagements for Azure customers: conduct business reviews, identify cost-optimization opportunities, maintain documentation and KPIs, act as trusted advisor, and ensure scalable, high-quality customer experiences.