Jobs at Blue Acorn iCi

Leads architecture and technical direction for complex Adobe Experience Manager solutions and digital experience engagements. Translates business and technical requirements into scalable designs, guides engineering delivery, governs architecture quality, manages technical risks, supports presales and client consulting, and mentors engineers. The role covers discovery through deployment, including integrations, performance, security, maintainability, estimates, design reviews, and implementation governance. Travel of up to 40% may be required.

Leads architecture and technical direction for complex Adobe Experience Manager solutions and digital experience platforms. Translates business and technical requirements into scalable designs, oversees integrations, performance, security, delivery governance, and technical quality. Provides client consulting, presales scoping, risk management, stakeholder communication, and engineering mentorship. The role also develops reusable architecture patterns and guides teams through discovery, implementation, testing, deployment, and production readiness.

Leads enterprise Adobe Workfront and Workfront Fusion implementations, designing scalable workflows, automations, and integrations with Adobe and third-party platforms. Conducts discovery, solution design, testing, deployment, troubleshooting, and post-launch support for enterprise clients. Develops technical documentation and implementation assets, leads client discussions, supports adoption, resolves complex integration issues, and mentors colleagues and clients. The role requires strong API integration expertise, consulting experience, and travel of up to 20%, with some engagements requiring up to 50%.

Leads complex Adobe platform projects across multiple workstreams, stakeholders, vendors, and technical dependencies. Owns scope, schedules, budgets, quality, resources, governance, risks, financials, and delivery recovery. Coordinates integrations, data flows, migrations, and environment promotion across development, QA, staging, and production. Facilitates senior stakeholder decisions, mentors project managers, and improves governance and delivery practices.

Leads enterprise Adobe Workfront implementations from assessment and solution design through configuration, launch, and adoption. Designs workflows, templates, forms, reports, and integrations; optimizes business processes; aligns Workfront with Adobe content supply chain products; and advises stakeholders on change management and adoption. Serves as a subject matter expert, mentors client teams, supports escalations, and improves implementation methodologies. The remote contract role requires United States-based work and travel of up to 20%, with some engagements reaching 50%.

Leads delivery of Adobe Experience Cloud programs and coordinated projects. Establishes governance, integrated plans, budgets, milestones, dependencies, risk management, reporting, and decision routes. Coordinates project managers, Scrum Masters, and cross-functional teams; manages escalations, stakeholder alignment, tradeoffs, quality, resources, and outcomes. Oversees Adobe platform integrations, data flows, environments, deployments, migrations, and modernization efforts while coaching delivery teams and improving practices.

Leads business architecture and functional strategy for enterprise Salesforce Marketing Cloud engagements. Defines customer journeys, segmentation, personalization, data and consent requirements, operating models, roadmaps, business cases, value metrics, and transformation plans. Partners with technical and executive stakeholders on solution design, discovery, presales, governance, implementation alignment, testing, adoption, and optimization. Mentors consultants and facilitates strategic decision-making. Requires 10+ years of experience and travel up to 40%.

Drive adoption, value realization, retention, and expansion for Adobe Experience Cloud customers. Manage client relationships, define success metrics, track ROI and adoption, lead value realization programs, identify risks and upsell opportunities, support strategic reviews, engage stakeholders, troubleshoot adoption challenges, and coordinate escalations across consulting and delivery teams.

Provides technical leadership for enterprise Adobe Journey Optimizer implementations, integrations, migrations, deployments, troubleshooting, and production validation. Serves as the technical liaison among customers, partners, Adobe Customer Success, and Product Engineering. Investigates issues using logs, APIs, payloads, diagnostics, and configuration; identifies risks and edge cases; leads escalations, environment changes, feature rollouts, and stabilization while communicating findings to technical and executive stakeholders.

Designs, implements, and optimizes personalized customer journeys and cross-channel campaigns using Adobe Journey Optimizer and Adobe Experience Platform. Translates client objectives into audience strategies, personalization, measurement frameworks, and implementation plans. Configures customer profiles, schemas, datasets, identities, segmentation, and integrations; troubleshoots launches and data-quality issues; and delivers analytics-driven optimization recommendations. The role is client-facing, facilitates workshops, mentors junior staff, and independently manages complex consulting workstreams.

Leads business architecture, transformation strategy, and value realization for complex client engagements. Translates strategic objectives into capabilities, operating models, roadmaps, business cases, and measurable outcomes. Facilitates executive decision-making, aligns cross-functional delivery teams, supports discovery and presales, oversees implementation alignment, and mentors consultants. The role requires extensive experience in business architecture or strategic consulting, strong communication skills, digital technology understanding, and travel of up to 40%.

Designs, configures, validates, and governs cross-channel Adobe Journey Optimizer journeys using real-time events, profiles, segments, decisioning, consent rules, and personalized messaging. Integrates AJO with AEP, RTCDP, CJA, and AEM Assets while validating schemas, identity mappings, audience eligibility, orchestration performance, and downstream analytics. Translates business requirements into technical designs, supports QA and UAT, and documents deployment guides and operational runbooks.

Designs, configures, validates, and documents cross-channel Adobe Journey Optimizer journeys integrated with AEP, RTCDP, identity, event schemas, segmentation, consent, decisioning, and messaging. Implements email, push, SMS, in-app, and custom-channel activation; tests triggers, eligibility, identity matching, governance, and message rendering. Translates business requirements into scalable technical designs and supports enterprise architects, Adobe consultants, marketing teams, sprints, and UAT.

Lead enterprise go-to-market and sales for digital transformation initiatives, build pipeline with Adobe and Infosys partners, close complex multi-solution deals, drive revenue and forecasting, optimize sales process, and mentor the sales team to expand strategic partnerships and improve CRM-driven pipeline health.

Architect and lead delivery of enterprise content supply chain and digital marketing solutions. Convert business requirements into technical architectures, produce project scopes and timelines, diagnose delivery issues, and lead cross-functional, multi-region teams. Integrate Adobe Experience Cloud platforms and AI-enabled workflows to meet customer objectives and ensure on-schedule, on-budget delivery.

Serve as a senior advisor on enterprise data architecture and Adobe Experience Platform. Lead client discovery, design XDM schemas and identity resolution, guide data ingestion/ETL, governance, and Customer 360 initiatives. Provide technical leadership, mentor teams, review architecture, and contribute templates and best practices across consulting engagements.

Lead design and implementation of Buying Group frameworks in Adobe Experience Platform and Adobe Journey Optimizer B2B Edition. Define person- and group-level attributes, data models, ingestion pipelines (Databricks), governance, and measurement to support ABM, segmentation, activation, and cross-functional stakeholder alignment in a consulting environment.

Client-facing consultant specializing in Adobe Marketo Engage architecture, integrations, automation, and optimization. Assess client environments, design scalable Marketo solutions, troubleshoot complex automation and data issues, and provide strategic recommendations to improve platform performance and adoption. Manage multiple engagements, present solutions to stakeholders, and produce client-facing documentation.

Lead architecture and delivery of enterprise Adobe Experience Cloud digital experience and marketing solutions. Design scalable integrations, translate business requirements into technical architectures, guide cross-functional teams, provide stakeholder consulting, manage delivery risk, and support enterprise digital transformation.

Lead strategy, architecture, and delivery of enterprise B2B marketing transformations using Adobe Journey Optimizer B2B and AEP. Design account-based marketing, buying-group, audience, and lifecycle orchestration solutions. Partner with stakeholders, run discovery and design workshops, guide implementation teams, establish best practices, and mentor architects to ensure scalable, integrated marketing technology deployments.