Teams at Bloomerang

Hands-on Site Reliability Engineer responsible for production support, incident response, root cause analysis, observability, SLI/SLO development, synthetic monitoring, automation, and toil reduction. The role partners with software engineering to resolve application, database, API, and infrastructure issues, implement permanent fixes, improve reliability practices, and support a rotating on-call schedule.

Leads and develops a team of Conversion Data Analysts, owning workload prioritization, delivery quality, and performance outcomes. Uses KPIs and data to identify risks, guide decisions, and improve high-volume conversion workflows. Partners with project management, Engineering, Product, Support, and leadership to ensure accurate data mapping and successful customer onboarding. Requires people leadership, SQL, Excel, data validation, CRM, and conversion tooling experience.

Manage the full sales cycle for mid-market nonprofit customers, including pipeline development, discovery, product demonstrations, negotiations, and closing. Maintain accurate Salesforce forecasts and pipeline records, achieve sales quotas and targets, self-source at least half of deals, and build trusted relationships within the nonprofit community. Develop deep expertise in Bloomerang’s SaaS products and communicate their value to prospects while addressing technical and business needs.