Articles about Blink - The Employee App

Lead end-to-end product design for enterprise integrations and US market. Conduct user research, create high-fidelity prototypes for pre-sales, steward the design system, and collaborate closely with product and engineering to deliver mobile-first experiences for frontline and admin users.

Support SaaS implementations for enterprise customers by coordinating projects, running demos/training, preparing documentation and trackers, managing stakeholder communications, and improving processes using AI tooling. Assist senior implementers on large accounts and independently manage smaller deployments to drive adoption and success.

Serve as primary contact for enterprise customers, build executive relationships, drive adoption and expansion, create account plans, monitor health and usage, collaborate cross-functionally, and deliver executive reporting and strategic insights to maximize client value.