Beyond Finance
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Beyond Finance Innovation & Technology Culture
What People Are Saying About Beyond Finance
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User Experience & Design: A dedicated client mobile app with biometric access, real‑time negotiation updates, 24/7 chat, and in‑app escrow tracking modernizes transparency and control. Active maintenance and an app‑first journey indicate sustained attention to usability across the program lifecycle.
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Process Innovation: Always‑on support, single‑call resolution targets, and scaled responsiveness point to systematized CX operations. External recognition for customer service and evidence of tooling for high‑volume interactions suggest disciplined processes behind the client experience.
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Customer-Centered Innovation: Weekly webinars with accredited financial therapists and a holistic financial‑wellness track embed behavioral and emotional support into debt relief. End‑to‑end digital monitoring via dashboards and self‑serve tools aligns service delivery with client needs for clarity and control.
Beyond Finance's Tech Stack
JavaScript
LANGUAGES
jQuery
LIBRARIES
Microsoft SQL Server
DATABASES
PostgreSQL
DATABASES
Python
LANGUAGES
Ruby
LANGUAGES
Ruby on Rails
FRAMEWORKS
SQL
LANGUAGES
Twitter Bootstrap
LIBRARIES
Redshift
DATABASES
Looker
DATABASES
Apex
LANGUAGES
Confluence
PROJECT MANAGEMENT
Google Analytics
ANALYTICS
Google Docs
PROJECT MANAGEMENT
Google Drive
PROJECT MANAGEMENT
Illustrator
DESIGN
InVision
DESIGN
JIRA
PROJECT MANAGEMENT
Looker
ANALYTICS
Monday.com
PROJECT MANAGEMENT
Photoshop
DESIGN
Sketch
DESIGN
Tableau
ANALYTICS
Trello
PROJECT MANAGEMENT
Heap Analytics
ANALYTICS
Google Optimize
ANALYTICS
Adobe Creative Cloud
DESIGN
Salesforce
CRM
Wordpress
CMS
Velocify
CRM
Google Ads
LEAD GEN
Bing Ads
LEAD GEN
Facebook Ads
LEAD GEN
Display
LEAD GEN
Maropost
EMAIL
Monday.com
PROJECT MANAGEMENT
Slack
COLLABORATION
Trello
PROJECT MANAGEMENT
