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Fintech • Financial Services
The Client Retention Specialist educates clients on financial programs, deescalates concerns, navigates a CRM, analyzes situations, and retains clients while achieving targets.
Fintech • Financial Services
Account Managers negotiate delinquent accounts on behalf of clients, oversee client finances, and ensure effective communication and relationship-building.
Fintech • Financial Services
Manage the implementation and operation of Five9 call center systems, develop performance metrics, oversee budgeting, and ensure team productivity.
