Teams at Beth Israel Lahey Health

Leads and coordinates multiple complex projects that improve departmental business practices, processes, and systems. Develops project plans, milestones, deliverables, contingency plans, and communication strategies; facilitates meetings, tracks action items, maintains documentation, and ensures timely completion. Partners with senior administrators, sponsors, and project teams across the medical center while communicating project status and priorities to stakeholders.

Leads hospital supply chain operations, including inventory management, warehousing, logistics, purchasing, vendor relationships, contracting, supply expenses, and distribution. Directs Materials Management staff, develops policies and strategic initiatives, manages clinical evaluations and product conversions, ensures regulatory compliance, and drives cost savings and operational improvements across hospital departments and system-wide teams.

Owns IT Support Services knowledge management across organizational entities. Establishes policies and processes for onboarding applications, tools, and process changes; creates, maintains, and governs knowledge articles; and develops end-user self-help practices. Analyzes business problems, documents system interfaces, translates customer needs into requirements, identifies process gaps, and partners with IT teams to implement effective solutions and best practices.