Jobs at Bentley University

Supports Bentley faculty in adopting and integrating instructional and research technologies. Provides day-to-day LMS and educational technology support, evaluates emerging tools, develops documentation and instructional materials, and trains faculty on platforms such as D2L Brightspace, Zoom, Poll Everywhere, and Turnitin. Collaborates with academic technology leadership and supports teaching across face-to-face, online, and hybrid modalities.

Leads civic engagement and social justice programs, student committees, social media, social entrepreneurship initiatives, voter engagement, fellowships, and leadership projects. Develops trainings, campus events, dialogues, and partnerships while supervising students and representing the center. Supports program evaluation, reporting, conferences, retreats, and broader center operations. Requires strong communication, public presentation, organization, relationship management, and experience with student populations and community agencies.

Supports strategic initiatives and executive education programs through market research, KPI dashboards, program evaluation, data analysis, business development support, CRM management, and AI-enabled workflows. Coordinates timelines and stakeholders, analyzes participant and pipeline data, develops executive presentations and proposals, and provides recommendations for growth, partnerships, and program improvement.

Serves as strategic partner to the Vice President for Enrollment Management, coordinating division operations, budgets, vendors, communications, board relations, policies, and high-priority initiatives. Advises senior leadership, synthesizes complex information, supports strategic planning and organizational change, develops leaders, manages stakeholder relationships, and advances inclusive excellence, engagement, and continuous improvement across the division.

Manage and enhance Technolutions Slate functionality for University Advancement, including portals, dashboards, queries, reports, forms, workflows, and email templates. Build segmented analytics and KPI dashboards, troubleshoot reporting issues, support data-driven decision-making, maintain data governance, and provide user training and technical support. The role requires collaboration with campus stakeholders, confidentiality, independent judgment, and ongoing knowledge of Slate product updates.

Administer and optimize academic library systems, discovery platforms, electronic resource management tools, digital repositories, and resource-sharing applications. Manage electronic-resource metadata and access, troubleshoot technical issues, coordinate integrations and vendor relationships, support consortium initiatives, and collaborate with library staff, IT, faculty, and students. Provide reference desk services as needed and develop best practices that improve resource discovery, accessibility, and research experiences.

Leads and executes advancement communications supporting alumni and donor engagement, fundraising campaigns, events, volunteerism, and lifelong learning. Manages multichannel digital, print, web, and email projects; creates and edits content; maintains websites; monitors analytics; and ensures accessibility, accuracy, and brand alignment. Coordinates schedules, vendors, data needs, and cross-campus partners while supervising student workers. The role also develops storytelling opportunities, supports social media and events, and recommends data-informed marketing improvements.

Qualify, cultivate, solicit, and steward a portfolio of 125–150 prospects to secure annual gifts of $2,500+ and multi-year commitments, using data, prospect research, and CRM tools. Collaborate with Advancement teams, manage records and documentation, meet fundraising KPIs, and support events with some travel and evening/weekend work.

Provide proactive, developmental academic advising to undergraduate students: manage caseloads, guide academic planning and degree progress, conduct outreach/interventions, document interactions in student systems, collaborate with faculty and campus partners, support retention initiatives, and contribute to advising programs and assessments while upholding FERPA and inclusive practices.

Partner with university stakeholders to analyze business processes, gather requirements, design solutions, lead testing and implementations, support Workday and other enterprise SaaS applications, produce reports and documentation, provide Tier 2 support, and drive user adoption and continuous improvement across the full project lifecycle.