Teams at Benchling

Provide first-line product support for Benchling users globally: troubleshoot issues via chat, email, and web forms; document/internalize product knowledge; coordinate with internal teams; update knowledge articles; deliver occasional trainings and lead support projects to improve customer experience.

As a Software Engineer, you will develop user interfaces and backend services for Benchling's Study Lifecycle team, improving scientific workflows. You'll own projects from design to rollout and collaborate with product teams while delivering well-documented code.

The Enterprise Solutions Architect will guide biotech clients through digital transformation, lead implementation projects, and ensure strategic alignment with Benchling solutions.