Teams at Bask Health

Build and ship healthcare software across the frontend, API, and database using React, TypeScript, Next.js, tRPC, Prisma, and related technologies. Own features end to end, prototype with AI tools, test with patients and care teams, and improve performance, accessibility, reliability, and scalability. Collaborate closely with company leadership in a fast-paced startup environment while developing trustworthy automation for healthcare delivery.

Build and ship healthcare software across the frontend, APIs, and databases. Own features end to end, write tested and maintainable code, prototype with patients and care teams, and use AI tools such as Cursor and Claude Code in daily development. Design scalable systems, improve performance, accessibility, and reliability, and contribute to trustworthy automation in a fast-paced startup environment.

Leads Bask’s entire post-sale customer experience, including onboarding, retention, expansion, renewals, customer health, and escalations. Builds and manages the Customer Success organization, establishes segmentation and operating models, develops scalable playbooks, implements tooling, and owns retention and revenue metrics. Partners with Product, Engineering, Sales, Operations, Pharmacy, and Support to represent customer needs, improve the platform, and drive adoption across enterprise and growth accounts.