Teams at Banyan Software

The Senior Manager of Operations will build and oversee operational systems, manage support and admin teams, lead compliance processes, and coordinate product operations.

Lead and personally build NCTs initial AI capabilities (RAG, LLM orchestration, multi-agent workflows), refactor legacy Microsoft-stack components into cloud-native services, deploy compliant AI features (HIPAA, CJIS), then scale and mentor an AI-native engineering team while partnering with Banyan centralized AI initiatives.

The Software QA Lead ensures product quality at The Lake Companies through testing strategy, direction of QA testers, and defect management. Responsibilities include overseeing release readiness, maintaining defect metrics, and leading quality standards enforcement to minimize customer-reported issues.