Teams at Banyan Software

Develop and maintain full-stack healthcare applications using C#, .NET, ASP.NET Core, JavaScript, and SQL Server. Design APIs, services, background jobs, database procedures, and responsive interfaces; troubleshoot across application and deployment layers; write automated tests; modernize legacy systems; build secure healthcare integrations; and protect sensitive data. Collaborate with product, QA, support, and implementation teams while participating in design reviews, code reviews, testing, and release validation.

Run Agent Operations for Luna, an AI assistant embedded in Microsoft Dynamics 365 Business Central. Monitor agent quality, telemetry, escalations, adoption, and task completion; maintain knowledge and training; support customer configuration and enablement; and translate findings into product, documentation, and workflow improvements. Partner across Customer Success, Product, Development, and Implementation while supporting APIs, integrations, agent interoperability, and AI-assisted customer success operations.

Own the full enterprise sales cycle for new higher-education customers, from prospecting and discovery through demos, negotiation, and close. Build an outbound pipeline, sell complex student information systems to executive stakeholders, achieve an approximately $1M annual new-ARR quota, and manage multi-month enterprise deals. Collaborate with marketing and product teams and transition won customers for onboarding.