Teams at Bamboo Health

Owns end-to-end workflow strategy and execution for a centralized healthcare platform. The role defines product requirements, partners with engineering, optimizes cross-product workflows, analyzes adoption and utilization data, engages customers, and drives roadmap decisions. Success involves improving workflow performance, customer adoption, scalability, and operational outcomes across live environments while coordinating multiple stakeholders and introducing automation and AI-supported tools.

Provides hands-on administration and support for identity and access management, SaaS vendors, AI tools, endpoint management, and security remediation. Responsibilities include Entra access provisioning, SSO/SAML certificate renewals, SCIM integrations, license management, ticket triage, endpoint rollouts, patching, CVE remediation, MFA changes, and documentation. The role resolves routine escalations, supports cross-platform troubleshooting, flags security concerns, and contributes to automation, cost optimization, and technology implementation projects.

Leads strategic investment and market expansion analysis for healthcare technology products. Evaluates market opportunities, customer needs, competition, pricing, packaging, roadmap priorities, and financial projections. Builds business cases and executive-ready recommendations while partnering cross-functionally with Product, Marketing, Sales, Customer Success, External Affairs, and Engineering. Drives alignment on long-term strategy and explores AI-enabled workflow improvements.