Jobs at Bamboo Health

Owns end-to-end workflow strategy and execution for a centralized healthcare platform. The role defines product requirements, partners with engineering, optimizes cross-product workflows, analyzes adoption and utilization data, engages customers, and drives roadmap decisions. Success involves improving workflow performance, customer adoption, scalability, and operational outcomes across live environments while coordinating multiple stakeholders and introducing automation and AI-supported tools.

Provides hands-on administration and support for identity and access management, SaaS vendors, AI tools, endpoint management, and security remediation. Responsibilities include Entra access provisioning, SSO/SAML certificate renewals, SCIM integrations, license management, ticket triage, endpoint rollouts, patching, CVE remediation, MFA changes, and documentation. The role resolves routine escalations, supports cross-platform troubleshooting, flags security concerns, and contributes to automation, cost optimization, and technology implementation projects.

Leads strategic investment and market expansion analysis for healthcare technology products. Evaluates market opportunities, customer needs, competition, pricing, packaging, roadmap priorities, and financial projections. Builds business cases and executive-ready recommendations while partnering cross-functionally with Product, Marketing, Sales, Customer Success, External Affairs, and Engineering. Drives alignment on long-term strategy and explores AI-enabled workflow improvements.

Own and scale Bamboo Health’s deal desk function, including order-form intake, commercial-term negotiation, pricing and discount approvals, AI-assisted drafting and routing, Salesforce reporting, and cross-functional escalation management. Build templates, clause libraries, approval thresholds, SLAs, and scalable operating processes while ensuring accurate CRM data and visibility into deal-cycle performance. This senior individual contributor role will establish the function and may eventually build and lead a team.

Leads complex HL7 healthcare integrations across EHRs, hospitals, HIEs, and data partners. Manages technical implementations, testing, mappings, troubleshooting, production launches, risks, escalations, and Tier 1 technical accounts. Partners cross-functionally with Engineering, Product, Implementation, Support, Account Management, and customers. Uses SQL for root-cause analysis, maintains integration health, improves data quality and scalability, and applies AI tools to streamline documentation and workflows.

Owns reporting product development for the Controlled Substances Reporting team. Responsibilities include gathering requirements, refining user stories, defining acceptance criteria, prioritizing and grooming the backlog, planning sprints, managing dependencies, communicating releases, maintaining documentation, monitoring product metrics, and coordinating cross-functional delivery. The role also supports roadmap planning, customer launches, data-driven improvements, and AI-assisted workflow automation.