Teams at Availity, LLC

Own and manage large, complex health plan accounts as primary customer contact. Build trusted relationships, handle escalations, coordinate cross‑functional teams to resolve issues, drive retention, identify expansion opportunities, and protect recurring revenue.

Leads end-to-end implementations for large healthcare clients, specializing in payer enrollment, product training, and change management. Develops project plans, facilitates stakeholder meetings, conducts workflow assessments and demonstrations, manages enrollment and training workstreams, identifies risks, supports go-live activities, and coordinates technical deployment tasks. The role also maintains data quality, improves documentation, and drives client adoption and satisfaction.

Design, build, integrate, test, deploy, and support enterprise Salesforce solutions using Apex, LWC, Flow, APIs, and CI/CD. Collaborate with architects, admins, analysts, QA, and stakeholders to ensure secure, compliant (HIPAA/SOX/PII) and maintainable implementations, participate in code and architecture reviews, and support post-release monitoring and troubleshooting.