Teams at AutoStore

Lead the transformation of Sales Support into a scalable, data-driven, AI-enabled capability. Modernize workflows, service models, and performance visibility while identifying practical AI and automation use cases. Shape commercial acceleration initiatives across customers, partners, and installed-base opportunities, creating repeatable playbooks and measurable execution plans. Influence stakeholders across Sales, Operations, IT, Data, Product, Finance, Supply Chain, and regional teams while driving adoption, accountability, and cross-functional execution.

Owns sales orders from purchase order intake through validation, booking, and warehouse release. Reviews documentation, resolves discrepancies, coordinates with Sales, Finance, Purchasing, Production, Operations, and Logistics, and supports delivery and invoicing. Identifies process bottlenecks, improves data quality, contributes to automation and AI-enabled workflows, manages complex exceptions, and coaches colleagues on booking processes and systems.

Provides technical troubleshooting and assistance to AutoStore partners, handling incidents, warranty, spare parts, delivery quality, and robot repair cases. Delivers on-site support, trade show assistance, partner training, and knowledge-base content. Collaborates with Sales and R&D, maintains support KPIs, builds stakeholder relationships, and participates in weekend shifts and on-call rotations. Requires regular travel and the ability to understand complex automated fulfillment systems.